YES! We will accept your photograph or vector art design to be printed. The custom drops cost an additional $15. To order a custom image, please select your product and applicable size then checkout. Please send an email with your attached image to email@example.com with your order number in the subject line.
*Photos can only printed 60 inches wide by 7 1/2 ft. long. Photos should be as hi-res as possible. The higher the resolution the better the image with no files over 20MB. Vector art can be printed in any length from 5-10 ft.
100% Canvas backdrops and floordrops are made from heavy weight canvas. It is the same canvas used by our sister company to print gallery wraps. This is the most durable option and comes sprayed with a UV protective spray. It also has a matte finish for glare-free photos.
Canvas-vinyl blend is a material made of canvas with 2 thin layers of vinyl on the outside with a 100% GLARE-FREE matte surface. It is more durable than the poly-paper and less susceptible to creasing however it should still be stored in the tube.
Polypaper is a material that feels like heavy paper but is actually a material called polypropylene. It is water-resistant and flexible with a matte finish so it is 100% GLARE-FREE. While this material is great it is also most prone creasing and polypaper backdrops and floordrops should be stored rolled and in the tube.
As with any product you purchase for your photography business taking care of it essential to to being able to use it for a long period of time. To minimize the risk of damage including creases and scuffs please handle your drops with care and store them rolled. For canvas drops only we spray them with a matte UV protective coating that will help extend the life of the product.
Our Double-Shot Fun Drops come in 5' x 8' and 5' x 10' sizes that allow you to print 1 backdrop and 1 floordrop together on the same drop. With two printed together there is a cost savings as compared to buying each individually. This offers a complete setup in one or they can be turned around and used as individual designs.
DO NOT RUB your drop if it gets wet. Wiping, rubbing or using anything with chemicals (Ex. Baby wipes) on the image could remove the matte finish as well as part of the image. For UV protected CANVAS drops gently blot dry. For Poly-vinyl or Poly-paper drops very gently blot and allowed to air dry. Wiping or rough blotting will cause damage to your drop. We spray all canvas drops with a UV coating that will extend the life of the drop. For other materials you can also do this yourself.
If you plan to use the drop on the floor with newborns or animals we suggest you protect with a UV spray. Here is a link to a good product on Amazon.com if you want to purchase the product and do it yourself. http://tinyurl.com/3gsn9hm
Your drops need to be taken care of, especially floordrops. We suggest spraying them with a UV lamination spray to protect against water and scuffing. We spray all canvas drops at no additional charge.
Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance. firstname.lastname@example.org
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.
Unfortunately, we do not accept returns on orders as every order is custom printed or made for you. Each and every product is inspected carefully to ensure there are no issues before it is sent to you. Should there be an issue with a damaged product, please contact us at email@example.com and we will work with you to resolve issue.
We make every effort to ship orders within 24 hours however based on order volume it may take 2-3 days. Afterr placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.
Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.
We have added international shipping options however we realize that the cost of shipping can sometimes be more than the cost of the product. We have and will continue to investigate options for reducing shipping costs internationally.
Currently shipping to the following countries*:
These countries were chosen based on the potential or rather lack of potential for fraud. Should you need a product shipped to a country not on this list please email us a firstname.lastname@example.org. We will be happy to work with anyone in any country on an individual basis to ship to their country.
We print on demand and our goal is to ship out orders within 24 hours of receipt however based on volume it could take 2-3 days. If your order needs to be rushed for an upcoming shoot please let us know and we will do our best to accommodate you. Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service at email@example.com for further assistance.
As a seller on SoSoCreative, every time someone purchases one of your designs, you will earn a base commission of 10% of the retail price of the sale (regardless of any discounted or promotional price). So if a customer buys a 5' x 5' backdrop of your design on Vinyl Canvas Blend, which has a retail price of $74.99, you will earn a base commission of $7.50 -- even if that customer used a coupon for the purchase. This commission is added to your account paid out to your PayPal account.